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Our Agents
With around 500 collection agents
and 110 specialist agents across our network, and new agents
starting all the time, we are well equipped to provide our
range of services to our clients.
All our agents undertake a full training
programme by either a supervisor or a specialist trainer before
being allowed to carry out any duties for the company. Follow
up performance monitoring, coaching and mentoring ensures
each agent is able to continually meet our exacting standards.
Good communication is vital to our success. In addition to
the agent meetings which are held within local regions, our
network of supervisors and the Head Office team ensure every
agent is completely up to date with all working practices
and client requirements.
If you are thinking of becoming an agent for Face2Face Contact,
please see details on how to apply on our Careers
page.
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