Our Agents

With around 500 collection agents and 110 specialist agents across our network, and new agents starting all the time, we are well equipped to provide our range of services to our clients.

All our agents undertake a full training programme by either a supervisor or a specialist trainer before being allowed to carry out any duties for the company. Follow up performance monitoring, coaching and mentoring ensures each agent is able to continually meet our exacting standards.

Good communication is vital to our success. In addition to the agent meetings which are held within local regions, our network of supervisors and the Head Office team ensure every agent is completely up to date with all working practices and client requirements.

If you are thinking of becoming an agent for Face2Face Contact, please see details on how to apply on our Careers page.